Main factors of Live Chat Software:
1. Reliable. 2. Online storage. 3. Productivity tools. 4. Embedded maps. 5. Professional maps. 6. CRM integration. 7. Customizable notifications.
Live Chat Software Services
Live Chat delivers fast customer support on his website as per their requirement. It is linked with customer concerns and provides personalized service. Most of the live chats are not made for small business but only for large enterprises. It will be difficult to small vendors as it may be unaffordable to them. The live chat converts browsers into paying customers and enhance the website sales. The important services provided are:
Olark: This live chat delivers quality customer support. It targeted to provide good chat representatives to control the received chats and choose the desired customer to give an appropriate solution. They have to decide which customer will get priority for problem solution. The chat representatives are closed to sales and also begin at $15 per month.
WhosOn: The live chat software helps to enhance the business growth by using customer data. It lets user monitor visitor on his website, so that owner can easily track user’s journey as per their browsing. The company minimizes bounce rates and provides an idea to improve website performance. A free trial version is also available.
SnapEngage: It integrates customer’s workflow which is streamlined with customer service. It will be part of this operation. The features involve Microsoft Dynamics, CRM software Salesforce, Desk.com, helpdesk systems Zendesk and UserVoice. It starts with $60 per month.
My Live Chat: It delivers monthly subscription as per the requirement. If anybody wants to take a test session, then free trial is available easily to the users. Additionally, real-time visitor observes personalize chat sessions and makes live chats more efficient by providing agents to handle multiple chat sessions at same time. This application is highly customizable to accommodate the user’s brand and other automated messages.
Select Live Chat Software
ClickDesk: It delivers an enterprise level at small business friendly cost. This application makes customer happy to receive desired solution y any mode whether it would via voice chats or video calls. The representatives will provide support by using Google Hangouts or live chat portal. It starts with $12.99 per month.
Chatwoo.com: This website is bestowed with many features such as SSL security, easy integration, file sharing, transfer chat, language localization and targeted chat. It increases the customer’s interactions and focuses on best products and services. This chat software solves query of customers by delivering perfect integration, complete control and with no compromise. It keeps customer’s data secure.